At First Step, people register and provide basic information to help us understand their situation so we can help them achieve their highest attainable level of independence. Project Understanding guides and supports clients in that process, monitors progress, as well as provides a system of accountability. We strive to prevent homelessness for clients and move homeless clients out of homelessness as soon as possible.

The intake process at First Step Center is the first step for individuals and families to begin identifying and solving problems in their lives. Intake Specialists assist clients with realistic objectives, resources and referrals. Some of the most common referrals offered are: DMV reduced-fee vouchers, utility payment assistance through Community Action, referrals to our H2H (Homeless 2 Home) program, and Rental Assistance through H2H to prevent homelessness. Representatives from outside programs visit once a month to meet with clients and start the application process.

Fill out the Intake Form to get started, or stop by our First Step Center during regular business hours.

Program Requirements (Intake Portion):

• Proof of Identity (ID)
• Proof of Income – last two check stubs, SSI/SSA/Disability award letter or bank statement if direct deposit, food stamps, unemployment stubs.
• Proof of Address – rental agreement; if renting a room, letter from landlord
• Proof of Dependents/custody – rental agreement (if listed on it), legal paperwork and awarding custody.
• If Homeless, ID and mailing address